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Privacy Policy

We Are Committed to Safeguarding Client/Customer Information

In order to better serve your needs now and in the future, we may ask you to provide us with certain information. We understand that you may be concerned about what we will do with such information particularly any personal or financial information. We agree that you have a right to know how we will utilize the personal information you provide to us. Therefore, Northwood Realty Services has adopted this Privacy Policy to govern the use and handling of your personal information.

Applicability

This Privacy Policy governs our use of the information which you provide to us. It does not govern the manner in which we may use information we have obtained from any other source, such as information obtained from a public record or from another person or entity.

Types of Information

Depending upon which of our services you are utilizing, the types of non-public personal information that we may collect include:

  • Information we receive from you on forms, agreements and in other documentation and communications to us, whether in writing, in person, by telephone or any other means; and
  • Information about your transactions with us, our affiliated companies, or others.

Use of Information

We request information from you for our own legitimate business purpose. Therefore, we will not release your information to non-affiliated parties except: (1) as necessary for us to provide the product or service you have requested of us; (2) as stated below; or (3) as permitted by law. We may, however, store such information indefinitely, including the period after which any client/customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or client/customer analysis. We may also provide all of the types of non-public personal information listed above to one or more of our affiliated companies. Furthermore, we may also provide your name and contact information, only, to companies that perform marketing services on our behalf, on behalf of our affiliated companies, and to other companies with which we or our affiliated companies have a joint marketing agreement. Affiliated companies: West Penn Financial Service Center, Inc. and Everest Settlement. Joint marketing agreement companies: Liberty Mutual Insurance and 2-10 Home Buyers Warranty. This list may, from time to time, be revised.

Former Client/Customers

Even if you are no longer our client/customer, our Privacy Policy will continue to apply to you.

Confidentiality and Security

We will use our best efforts to ensure that no unauthorized parties have access to any of your information. We restrict access to non-public personal information about you to those individuals and entities who need to know that information to provide products or services to you. We will use our best efforts to train and oversee our employees to ensure that your information will be handled responsibly and in accordance with this Privacy Policy. We currently maintain physical, electronic and procedural safeguards to guard your non-public personal information.

Information Obtained Through Our Web Site

Northwood Realty Services is sensitive to privacy issues on the Internet. We believe it is important you know how we treat the information about you we receive on the Internet.

In general, you can visit Northwood Realty Services’ or its affiliates’ web sites on the World Wide Web without telling us who you are or revealing any information about yourself. Our Web servers collect the domain names, not the e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Northwood Realty Services may use this information to measure the use of our site and to develop ideas to improve the content of our site.

We may use the information that you provide if you register for our My Northwood program or any similar program we may offer in the future, as stated in the Use of Information paragraph.

We will use our best efforts to ensure that no unauthorized parties have access to any of your information. We restrict access to non-public personal information about you to those individuals and entities who need to know that information to provide products or services to you. We will use our best efforts to train and oversee our employees to ensure that your information will be handled responsibly and in accordance with this Privacy Policy. We currently maintain physical, electronic and procedural safeguards to guard your non-public personal information.

Business Relationships

Northwood Realty Services’ site and its affiliates’ sites may contain links to other Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by those sites.

Other

We believe that an open public record creates significant value for society, enhances consumer choice and creates consumer opportunity. We actively support an open public record and emphasize its importance and contribution to our economy. We believe we should behave responsibly when we use information about a consumer in our business. We will obey the laws governing the collection, use and dissemination of data.

We will take reasonable steps to help assure the accuracy of the data we collect, use and disseminate. Where possible, we will take reasonable steps to correct inaccurate information. When, as with the public record, we cannot correct inaccurate information, we will take all reasonable steps to assist consumers in identifying the source of the erroneous data so that the consumer can secure the required corrections. We endeavor to educate the users of our products and services, our employees and others in our industry about the importance of consumer privacy. We will instruct our employees on our fair information values and on the responsible collection and use of data. We will encourage others in our industry to collect and use information in a responsible manner. We will maintain appropriate feasible facilities and systems to protect against unauthorized access to and corruption of the data we maintain.

Questions

No response to this notice is required, but if you have questions, please write to: Northwood Realty Services, Attn: Privacy Policy, 9840 Old Perry Highway, Wexford, PA 15090

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